Terms of Service
Last updated: 26.04.2026
These terms govern the use of emmasteteemaja.ee and the ordering of catering and event services from Sailing Estonia OÜ. By using the site or requesting a quote, you confirm that you have read and accept these terms.
1. Service provider
Sailing Estonia OÜ
Emmaste village, 92017, Hiiumaa, Estonia
Email: info@housecatering.ee
Phone: +372 53 423 957
2. Description of services
We provide catering on the island of Hiiumaa: party catering (birthdays, anniversaries, company events, seminars, funeral receptions), BBQ and summer parties, food delivery to summer houses, and a small online shop (MVP — products are produced and shipped on a per-order basis).
3. Quotes and contract formation
- You can request a quote via the form on the website, by email, or by phone.
- We respond as soon as possible, usually within one business day.
- A quote is valid for 14 days unless stated otherwise.
- The contract is formed once you confirm the quote in writing (email or web form).
4. Prices and payment terms
- All prices are in Euro and include VAT unless stated otherwise.
- The quote specifies any deposit. Typically 30% is requested at least 14 days before the event.
- The final invoice is issued after the event with the payment due date stated on the invoice (typically 7 days).
- Late payment interest may be charged in accordance with Estonian law of obligations.
5. Guest count and menu changes
- The final guest count must be confirmed at least 5 business days before the event. The number can be adjusted up or down until this date.
- After this deadline the count can be increased subject to availability; reductions no longer reduce the invoice.
- Allergies and special diets must be communicated at least 5 business days in advance.
6. Cancellation
- 30 or more days before the event — free cancellation, deposit refunded in full.
- 14–29 days before the event — we may retain the deposit (up to 30% of the total) to cover preparation costs.
- Less than 14 days before the event — we may invoice for ingredients already purchased and preparation performed, up to 70% of the total.
- Less than 48 hours before the event or no-show — the full agreed amount is payable.
- Cancellations must be sent in writing to info@housecatering.ee.
- Force majeure events are agreed separately.
7. Food safety and allergens
- We follow the Estonian Food Act and the requirements of the Veterinary and Food Board (PTA).
- Online shop product labels include the legally required information.
- For delivered food, the customer is responsible for proper storage after handover.
8. Liability
- We are responsible for the service in accordance with the contract and the Estonian Law of Obligations Act.
- Menu samples, prices and photos on the website are illustrative; the binding agreement is the quote.
- We are not liable for damage caused by the customer, third parties or force majeure.
- The website is provided “as is”; brief maintenance windows or downtime do not give rise to compensation.
9. Intellectual property
Site content (text, design, photos, logos) is the property of Sailing Estonia OÜ or its licensors. Commercial use without written permission is prohibited.
10. Personal data
Processing of personal data is described in the separate privacy policy.
11. Governing law and disputes
These terms are governed by Estonian law. We seek to resolve disputes amicably; failing that, the place of dispute resolution is Tartu County Court. Consumers may also turn to the Estonian Consumer Protection and Technical Regulatory Authority (www.ttja.ee).
12. Changes
We may update these terms from time to time. Changes take effect when published.
13. Contact
For questions write to info@housecatering.ee or call +372 53 423 957.